How can we help?
Email us if something is not working or you have feedback.
tomatalk.support@gmail.com
Please include what happened, your app version, device, and iOS version. Do not send your password.
Frequently asked questions
How do I delete my account?
In the app, open Profile and tap Delete account near the bottom. Follow the confirmation steps. Conversations and learning history cannot be restored after deletion. If processing is still underway, use Check deletion status in the app.
Does deleting my account cancel my Apple subscription?
No. Apple subscriptions do not cancel automatically. To stop future billing, cancel separately in Apple subscription settings.
How do I restore a purchase?
If subscriptions are available, open Profile → Subscription → Show more → Restore purchases. After rejoining, only an active subscription can be restored; deleted learning history cannot.
My microphone or audio is not working.
Check tomatalk’s microphone permission and your connection, then reopen the app. If the issue continues, email us your device and iOS version and the step where it happened.
Documents
Read how we handle data and the standard Apple license agreement.